1. Do I have unclaimed property money?
Click here SEARCH FOR UNCLAIMED PROPERTY to SEARCH the database and initiate a claims process for any account(s) you believe you are legally entitled. It is highly recommended to search with first and last name only, unless, because of a common name, you need to narrow the search results by including a middle name/initial or city/zip code.
If an account(s) is chosen, after entering the required claimant information, you will be provided specific guidance and instructions. The process will create a claim form with an assigned claim number. It is important to record this claim number and use it with us for all communications.
Confidential, personal information will not be shared, released or sold to any third party under Florida's public records laws. The information is private.

2. How long does it take to process a claim?
Claims are processed in the order they are received in our office. It often takes less time, but based on very high volume, please allow up to 90 days - after we receive it, for a claim to be processed.
Please click here CHECK CLAIM STATUS to see if your claim was received. This will also tell you the date it was received and the date we are currently working.

3. I filed a claim last week and haven't heard anything. Why?
We have 50,000-60,000 received claims pending at any given time. Claims are processed in the order they are received. It will take time to get to a claim that was received today. While it usually takes less time, this is why we ask to please allow up to 90 days for a claim to be processed.
Please click here CHECK CLAIM STATUS to see if your claim was received. This will also tell you the date it was received and the date we are currently working.
IMPORTANT! If you chose an account(s) and even filled-out the claimant information, but did not print, complete and mail the claim form, along with your photographic identification (and any other required documentation provided in the instructions), you have not filed a claim, and it will not show as being received.

4. I was told my account was recently sent to you. Why do I not see it on your website?
Annual reports from holders generally come to Florida in late spring. A "holder" is a business or government entity that is "holding" unclaimed, inactive, lost funds that belong to a citizen or another business.
If you have not, or do not make recovery directly from the holder, the funds will become claimable from us only after the annual report and its accounts are processed and added to our database. Annual reports are processed in the order received - and several thousand reports with 2 million+ new accounts are received each spring.
A periodic check here SEARCH will reveal when an account has been received, processed and added to our database. You will then be able to view it and create/print a claim form (with instructions). This will be done as soon as possible, but will greatly depend on the order the report was received, as well as the degree to which errors contained in the report, if any, have to be corrected with the holder.

5. My deceased relative has an account in their name, how do I claim it?
If you are the legal heir, click here SEARCH. There, you will be able to search and initiate a claims process for account(s) you believe you are legally entitled. When asked, it is imperative to choose "YES" the person listed on the account(s) is deceased.
If an account(s) is chosen, after entering the "claimant" information (claimant is you, not the deceased person), you will be provided specific guidance and instructions. The process will create a claim form with an assigned claim number. It is important to record this claim number and use it with us for all communications.
Confidential, personal information will not be shared, released or sold to any third party under Florida's public records laws. The information is private.

BONUS! TOP-5 QUESTION. I saw my father's name on here. Is it him?
We do not know. You will have to make that determination based on the name listed, the address and the entity that reported/remitted the account. Example: if you see an account in the name of John Smith, with an address on Thomas Street in Jacksonville for unclaimed wages from Winn-Dixie...and that information matches your father, the reported owner is most likely your father. If your father never lived in Jacksonville, it is not him. Or, if he never worked for Winn-Dixie, it is almost certainly not him. You need to determine that before choosing an account to claim because you will be required to provide proof of identity and ownership.